Terms & Conditions

Version: 1.0  |  Last Updated: 30 July 2025

Please read these Terms & Conditions ("Terms") carefully before registering an account or using any service offered on energycasino-bonus.com (the "Website"), operated under the brand Energy Casino (the "Company", "we", "us" or "our"). By creating an account or accessing the Website, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must refrain from using the Website.

These Terms are to be read in conjunction with our Privacy Policy and our Responsible Gaming Policy, both of which form an integral part of our overall agreement with you.

1. Introduction & Acceptance

1.1. Acceptance of Terms

By accessing or using this Website, you irrevocably agree to these Terms. Your continued use of the Website following any update or amendment constitutes your ongoing acceptance of the revised Terms. We recommend you revisit this page periodically.

1.2. Amendments

The Company reserves the right to modify, update, or replace these Terms at any time without prior individual notice to you. Material changes will be announced via a prominent notice on the Website at least seven (7) days before they take effect, unless the changes are required immediately for legal or regulatory reasons.

1.3. Governing Language

These Terms are drafted in the English language. In the event of any discrepancy between translated versions and the English version, the English version shall prevail.

2. Definitions

The following capitalised terms shall have the meanings set out below throughout these Terms:

• "Account" – the personal account registered by a Player on the Website through which they access our services.
• "Balance" – the total funds held in a Player's Account, including Real Money Balance and Bonus Balance.
• "Bonus" – any promotional credit, free spins, cashback, or other incentive granted by the Company subject to wagering requirements.
• "Bonus Balance" – the portion of a Player's Account Balance derived exclusively from Bonuses, subject to wagering requirements.
• "Cooling-Off Period" – a temporary break from gambling services initiated by the Player at their own request.
• "Game" – any casino game, live dealer game, slot, table game, or other gaming product available on the Website.
• "KYC" – Know Your Customer; identity and age verification procedures required by anti-money laundering and responsible gaming standards.
• "Player" – any individual who has registered an Account and uses the services of the Website.
• "Real Money Balance" – the portion of a Player's Account Balance consisting of real, wagerable funds deposited or won by the Player.
• "RNG" – Random Number Generator; a certified algorithm ensuring the random and fair outcome of Games.
• "Self-Exclusion" – a voluntary, longer-term restriction of access to the Website's gambling services.
• "Wagering Requirement" – the number of times a Bonus must be wagered before any associated winnings become withdrawable.
• "Website" – energycasino-bonus.com and all sub-pages, content, and services available thereon.

3. Eligibility & Registration

3.1. Age Requirement

Use of the Website is strictly restricted to individuals who are at least 18 years of age. It is illegal for anyone under 18 to open an Account or participate in any gambling activity on this Website. The Company applies stringent age verification controls and reserves the right to request proof of age at any time. Any Account found to belong to a person under 18 will be immediately closed, all winnings forfeited, and any deposited funds returned in accordance with applicable regulations.

3.2. Jurisdictional Eligibility

Players are solely responsible for determining whether accessing and using the Website is lawful in their jurisdiction. The Company does not accept Players from jurisdictions where online gambling is prohibited by applicable law. A list of restricted countries may be published on the Website and may be updated from time to time without prior notice.

3.3. Registration Process

To open an Account, you must complete the online registration form truthfully and accurately, providing at minimum:

• Full legal name (as it appears on your official identity document);
• Date of birth;
• Valid email address;
• Residential address;
• Phone number;
• Chosen username and password.

Providing false or misleading registration information constitutes a material breach of these Terms and may result in immediate Account suspension and forfeiture of funds.

3.4. One Account Per Player

Each Player is permitted to hold only one (1) active Account on the Website. The creation of multiple Accounts — whether for the purpose of exploiting bonuses or for any other reason — is strictly prohibited. Where duplicate Accounts are identified, the Company reserves the right to close all duplicate Accounts, void any Bonus or promotional credit received, and withhold any winnings generated through such Accounts.

3.5. Know Your Customer (KYC) Verification

In compliance with anti-money laundering obligations and responsible gaming standards, the Company is required to verify the identity of all Players. You agree to provide the following documentation upon request:

• Proof of Identity: A valid government-issued photo ID (passport, national identity card, or driving licence);
• Proof of Address: A utility bill, bank statement, or similar official document dated within the last three (3) months;
• Proof of Payment Method: A copy or screenshot of your registered payment method to confirm ownership;
• Source of Funds: Documentation demonstrating the legitimate origin of deposited funds, where required.

The Company reserves the right to suspend or restrict Account functionality, including withdrawals, until KYC verification is satisfactorily completed. Failure to provide the requested documentation within a reasonable timeframe may result in Account closure.

3.6. Player Representations

By registering, you represent and warrant that:

• You are at least 18 years of age;
• You are acting on your own behalf and not on behalf of any third party;
• The funds you use for gambling are not derived from illegal activities;
• You are not a professionally excluded or self-excluded person;
• You are not a current employee, contractor, or immediate family member of an employee of the Company.

4. Account Management

4.1. Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party. You agree to notify us immediately at [email protected] if you suspect any unauthorised access to or use of your Account. The Company shall not be liable for any losses resulting from your failure to maintain the security of your credentials.

4.2. Account Activity

An Account that remains inactive (no login, deposit, or wagering activity) for a continuous period of twelve (12) months may be classified as dormant. Dormant Accounts may be subject to a monthly inactivity fee as detailed in the fee schedule on the Website, or may be closed at the Company's discretion following written notice to your registered email address. Any remaining Real Money Balance in a closed dormant Account will be returned to you via the original payment method, subject to KYC completion.

4.3. Account Closure by Player

You may request closure of your Account at any time by contacting our support team at [email protected]. Upon closure, any Bonus Balance will be forfeited. Pending withdrawal requests will be processed in the normal course. If you close your Account as part of a problem gambling concern, please refer to our Responsible Gaming Policy for information about Self-Exclusion.

4.4. Account Closure by the Company

The Company reserves the right to suspend, restrict, or permanently close any Account and void any winnings associated with that Account if:

• You have breached any provision of these Terms;
• We have reasonable grounds to suspect fraudulent or illegal activity;
• You have provided false or incomplete registration information;
• You are found to be a minor;
• We are required to do so by applicable law or regulatory authority;
• Your Account is implicated in collusion, abuse of promotions, or any form of cheating.

5. Deposits & Withdrawals

5.1. Accepted Payment Methods

The following payment methods are available to Players. Availability may vary depending on your country of residence and the verification status of your Account:

The Company reserves the right to add, modify, or remove payment methods at any time without prior notice. Players are advised to check the cashier section of the Website for the most current list of available options.

5.2. Currencies

The Website supports transactions in Hungarian Forint (HUF) and Euro (EUR). Currency conversion fees, where applicable, are charged by the respective payment provider and are the Player's responsibility. The Company does not charge currency conversion fees directly.

5.3. Deposit Limits

• Minimum Deposit: 2,000 HUF (or equivalent in EUR);
• Maximum Deposit: As specified in the cashier for each payment method. Single-transaction limits may vary by method.

Players may also set personal deposit limits through their Account settings as part of our responsible gaming tools (see Section 13).

5.4. Withdrawal Conditions

Prior to processing a withdrawal, the following conditions must be met:

• Full KYC verification must be completed and approved;
• The minimum withdrawal amount must be met (minimum 5,000 HUF or equivalent);
• Any applicable wagering requirements attached to Bonuses must be fulfilled;
• Withdrawals will, in all circumstances, be made via the same method used for the deposit ("return-to-source" rule), up to the deposited amount. Winnings in excess of the deposited amount may be processed via an alternative method at the Company's discretion.

5.5. Withdrawal Limits

• Minimum Withdrawal: 5,000 HUF (or equivalent);
• Maximum Withdrawal: Up to 500,000 HUF per day; up to 2,000,000 HUF per week; up to 5,000,000 HUF per month, unless otherwise agreed in writing for high-value accounts. Jackpot winnings may be paid out in instalments.

5.6. Declined Transactions

The Company is not responsible for declined transactions that are the result of your bank's or payment provider's policies. If a deposit is unsuccessful, you should contact your payment provider directly. If funds are debited from your account but not credited to your Casino Account, contact [email protected] with transaction details.

5.7. Anti-Money Laundering

All transactions are monitored for compliance with anti-money laundering (AML) regulations. The Company reserves the right to investigate any unusual transaction, request additional documentation (including source of funds), and report suspicious transactions to the relevant competent authorities as required by law. Funds deposited must not derive from any criminal or unlawful activity.

6. Bonuses & Promotions

6.1. General Bonus Terms

All Bonuses offered by the Company are subject to the specific terms published alongside each promotion as well as these general bonus terms. In the event of a conflict, the specific promotion terms shall prevail. Bonuses are intended for recreational players only and may not be exploited for systematic financial gain.

6.2. Wagering Requirements

Unless stated otherwise in the specific promotion terms, the following default wagering requirements apply:

• Welcome Bonuses: 35x the Bonus amount (or Bonus + Deposit, as specified);
• Free Spins winnings: 35x the total winnings from free spins;
• Reload Bonuses: 30x the Bonus amount;
• Cashback Bonuses: 1x play-through requirement before withdrawal.

6.3. Game Contribution to Wagering

Different games contribute differently towards fulfilling wagering requirements. Default contributions are as follows:

Contributions may vary per specific promotion. Always check the relevant promotion page.

6.4. Bonus Validity Period

All Bonuses and any associated free spins must be used within the period specified in the relevant promotion. Unless stated otherwise:

• Welcome and Deposit Bonuses must be claimed within 7 days of the qualifying deposit;
• Wagering requirements must be completed within 30 days of the Bonus being credited;
• Free Spins must be used within 3 days of being credited;
• Unused Bonuses and free spins will be automatically forfeited upon expiry.

6.5. Maximum Bet with Active Bonus

While a Bonus is active and wagering requirements remain unfulfilled, the maximum permitted bet per spin or per game round is 5 EUR / 2,000 HUF (or equivalent). Bets exceeding this limit while a Bonus is active may result in the voiding of the Bonus and associated winnings.

6.6. Maximum Withdrawal from Bonus Winnings

Unless a specific promotion states otherwise, winnings derived from a Bonus are subject to a maximum withdrawal cap of 10x the Bonus amount. Winnings exceeding this cap will be removed from the Balance upon withdrawal processing.

6.7. Bonus Abuse

The Company strictly prohibits Bonus abuse, including but not limited to: low-risk wagering strategies designed to meet wagering requirements with minimal risk, the creation of multiple Accounts to claim Bonuses more than once, and any other form of exploitation of promotional offers. The Company reserves the right to cancel any Bonus and withhold associated winnings where abuse is detected.

6.8. Bonus Forfeiture

A Player may forfeit their active Bonus at any time by contacting customer support or through the Account settings. Upon forfeiture, the Bonus Balance will be removed and only the Real Money Balance will remain available for withdrawal.

7. Games & Fair Play

7.1. Game Availability

The games available on the Website are provided by third-party software providers. The Company does not develop the Games independently but ensures that all providers are reputable, certified, and subject to independent audit. The portfolio of available Games may change from time to time without prior notice.

7.2. Random Number Generator (RNG)

All Games on the Website utilise a certified Random Number Generator (RNG) that ensures all outcomes are entirely random, unpredictable, and free from manipulation. The RNG used by our software partners is subject to regular testing by independent third-party testing laboratories. Return-to-Player (RTP) percentages for individual Games are displayed on the individual Game information screens where technically feasible.

7.3. Malfunctions & Technical Errors

In the event of a technical malfunction, system error, or any Game disruption, all affected bets and transactions may be declared void. The Company shall not be liable for any losses arising from a Game malfunction. Where it is not possible to determine the result of a Game or hand due to a technical error, all relevant wagers will be returned to the Players' Accounts. The Company's decision on the outcome in such situations shall be final.

7.4. Prohibition of Automated Tools

The use of automated software, bots, scripts, algorithms, or any artificial intelligence tool to interact with the Website, make decisions in Games, or gain an unfair advantage is strictly prohibited. Any Account found to be using such tools will be immediately suspended, all winnings voided, and the matter may be referred to relevant authorities.

7.5. Collusion & Cheating

Players must not collude with other players or any third party to gain an unfair advantage. Any form of cheating, match-fixing, or exploitation of software vulnerabilities is strictly forbidden. The Company employs sophisticated fraud detection systems and cooperates with other operators and regulators to detect and prevent such behaviour.

7.6. Player Responsibility

Players are solely responsible for their use of the Website and all actions taken using their Account. You agree to use the Website and its Games solely for lawful, personal, and recreational purposes.

8. Tournaments & Lotteries

8.1. Tournament Rules

From time to time, the Company may organise tournaments, leaderboard competitions, or prize draws. Each such event will be governed by specific terms published at the time of the promotion. General provisions applicable to all tournaments include:

• Participation is open only to registered and verified Players, unless the specific terms state otherwise;
• Tournament prizes are non-transferable and, unless specified, will be credited as Bonus funds subject to applicable wagering requirements;
• The Company reserves the right to cancel or modify a tournament at any time for technical or regulatory reasons;
• In the event of a dispute regarding tournament standings or prizes, the Company's decision is final.

8.2. Prize Draws & Lotteries

Any lottery-style draws or raffles organised by the Company will be conducted fairly and transparently. The draw mechanism will be described in the relevant promotion terms. Winners will be notified via their registered email address. Unclaimed prizes may be forfeited after a specified period.

8.3. Disqualification

The Company reserves the right to disqualify any Player from a tournament or prize draw for breach of these Terms or the specific event rules, including but not limited to the use of automated tools, multiple Account registration, or wagering patterns inconsistent with genuine recreational play.

9. Intellectual Property

9.1. Ownership

All content on the Website — including but not limited to text, graphics, logos, icons, images, audio clips, software, page layout, and design — is the property of the Company or its content licensors and is protected by applicable intellectual property laws.

9.2. Permitted Use

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for personal, non-commercial recreational purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Website without our prior written consent.

9.3. Trademarks

The name "Energy Casino" and its associated logos and branding are trademarks of the Company. Unauthorised use of these marks is strictly prohibited and may result in legal action.

10. Limitation of Liability

10.1. No Warranty

The Website and its services are provided on an "as is" and "as available" basis. The Company makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

10.2. Limitation of Damages

To the maximum extent permitted by applicable law, the Company, its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Website or the services. Our total aggregate liability to you in respect of any single claim or series of connected claims shall not exceed the amount deposited by you in the twelve (12) months preceding the relevant event giving rise to the claim.

10.3. Force Majeure

The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms arising from circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, government restrictions, internet service failures, or other events constituting force majeure.

10.4. Third-Party Services

The Website may contain links to or integrations with third-party websites or services. The Company is not responsible for the content, privacy practices, or reliability of any third-party service, and your use of such services is entirely at your own risk.

11. Dispute Resolution

11.1. Informal Resolution

In the event of any complaint or dispute relating to the Website, its services, or these Terms, you are encouraged to contact our customer support team in the first instance at [email protected]. We aim to acknowledge all complaints within 48 hours and to resolve them within 14 business days.

11.2. Formal Complaint Procedure

If you are not satisfied with the outcome of the initial support response, you may escalate your complaint in writing to our compliance team. Escalated complaints will be reviewed at a senior level and a final response will be issued within 28 days.

11.3. Alternative Dispute Resolution

Should a complaint remain unresolved following the formal complaint procedure, you may refer the matter to an independent Alternative Dispute Resolution (ADR) body. Details of available ADR mechanisms are provided upon request from our compliance team.

11.4. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any legal disputes not resolved by the procedures described above shall be subject to the exclusive jurisdiction of the competent courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

11.5. Time Limitation

Any claim or cause of action arising out of or related to your use of the Website must be filed within twelve (12) months of the date such claim arose. Claims not filed within this period shall be permanently barred.

12. Health & Safety

12.1. Photosensitivity

Some Games may contain flashing lights or rapidly changing images that may trigger photosensitive epilepsy in a small percentage of individuals. If you or a family member have a history of epilepsy or photosensitivity, please consult a physician before playing.

12.2. Screen Time

We strongly recommend taking regular breaks from screen-based activity. Prolonged sessions of online gaming may contribute to eye strain and fatigue. Players should monitor the time spent playing and utilise our session time reminder tools.

12.3. Mental Well-Being

Gambling is intended to be a form of entertainment. If you find that gambling is causing you stress, anxiety, or emotional distress, we strongly encourage you to take a break, utilise available responsible gaming tools, and consider seeking professional support. Our Responsible Gaming page contains detailed information and links to support resources.

13. Responsible Gaming

13.1. Our Commitment

Energy Casino is firmly committed to promoting responsible gaming. We believe that gambling should always be an enjoyable recreational activity, and we take our duty of care to our Players seriously. A full description of our responsible gaming measures, self-assessment tools, and player protection features is available on our dedicated Responsible Gaming page.

13.2. Player Protection Tools

The following tools are available to all Players via their Account settings or upon request to customer support:

• Deposit Limits: Daily, weekly, and monthly deposit limits;
• Loss Limits: Daily, weekly, and monthly limits on net losses;
• Wager Limits: Limits on the total amount wagered per time period;
• Session Time Limits: Maximum session duration with mandatory reminder pop-ups;
• Reality Checks: Periodic on-screen reminders of time and money spent;
• Cooling-Off Period: A temporary account restriction for a defined period (24 hours to 6 weeks);
• Self-Exclusion: A minimum 6-month to permanent exclusion from all gambling services on the Website.

13.3. Minor Protection

We employ rigorous age verification processes to prevent minors from accessing the Website. Parents and guardians are advised to use parental control software to restrict access to online gambling sites. For more information, please visit our Responsible Gaming page.

14. Miscellaneous

14.1. Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and the Company regarding your use of the Website and supersede all prior agreements, understandings, or representations.

14.2. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remainder of these Terms, which shall continue in full force and effect.

14.3. Waiver

The failure of the Company to enforce any right or provision of these Terms at any time shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

14.4. Assignment

You may not assign, transfer, or sub-license any of your rights or obligations under these Terms to any third party without the prior written consent of the Company. The Company may assign its rights and obligations at any time in connection with a merger, acquisition, or sale of assets.

14.5. Notices

All notices to you will be sent to your registered email address. All notices to us should be sent to [email protected]. Notices sent by email shall be deemed received within 24 hours of sending unless a delivery failure notice is received.

14.6. Contact

For any questions regarding these Terms, please contact us at:

• Email: [email protected]
• Website: energycasino-bonus.com